Privacy Policy
Last updated: February 8, 2026
1. Introduction
Knox (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform and related services (the “Service”).
2. Information We Collect
Personal Information
When you create an account or use our Service, we may collect:
- Email address (used for authentication and communication)
- Name and profile information you choose to provide
- Payment and billing information when you subscribe to paid plans
Usage Information
We automatically collect certain information when you use the Service:
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Usage patterns and feature interactions
Content You Create
When you use our AI video generation tools, we process the text prompts, scripts, and other inputs you provide. Generated videos and associated assets are stored in your account.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your video generation requests
- Authenticate your identity and manage your account
- Send you transactional emails (verification codes, account updates)
- Respond to your support requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues or abuse
4. Third-Party Services
We use trusted third-party services to operate the platform. These services may have access to your information only to perform specific tasks on our behalf:
- Authentication: Better Auth for secure sign-in
- Email: Resend for delivering verification codes
- Storage: Supabase for secure file storage
- Analytics: Vercel Analytics for anonymous usage data
- AI Processing: Third-party AI providers for video and audio generation
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Generated content is retained in your account until you delete it or close your account.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. This includes encryption in transit (HTTPS), secure authentication with one-time passwords, and access controls on our infrastructure. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Export your data in a portable format
To exercise any of these rights, please contact us at the email address below.
8. Cookies
We use essential cookies to maintain your session and authentication state. We do not use third-party advertising cookies. Analytics cookies are anonymous and used solely to improve the Service.
9. Children's Privacy
The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@knox.ai